【渤天(上海)电子商务有限公司】招聘数据分析师
在华美资独资公司：专业致力于汽车行业与公共关系服务的美资跨国集团，在全球12个国家24个地区(北美区 ,欧洲区, 亚太区)开展战略合作伙伴业务。Percepta成立于2000年。总部位于美国，是由全球著名客户呼叫服务公司Teletech和福特汽车公司投资的全球性呼叫中心合资企业。
    职位月薪：8001-10000元/月
    工作地点：上海-闵行区
    发布日期：最新
    工作性质：全职
    工作经验：1-3年
    最低学历：本科
    招聘人数：1人
    职位类别：数据分析师
主要职责：
数据流程分析，协助营运部门改善流程，

提供数据源分析，及相应报表工作，
熟练运用Excel函数功能、PPT 等等
有热线中心或相关从业经验2年以上者，优先录用。

福利待遇:
福利待遇行业优越，公司注重员工的发展及培训需求．
期待您的加入！

具体岗位介绍如下：

Position Summary
The main component of this position includes gathering data and compiling reports required to support the operation. This will include daily, weekly and month performance management reports, reports required by the client and other adhoc requests. This role may also support data uploads on a regular basis Must have good attention to detail, delivering high quality reporting for the customer satisfaction team in Lincoln.
Duties and Responsibilities
To provide general administrative support to the Project supervisor, client and Percepta business partners
Acting as an office based point of contact for data and reporting queries
Producing in-depth survey analysis based on request of client
Ensure accurate information is input to the survey database are initiated as appropriate.
Ensure accurate data is included for departmental statistics and workload analysis.
Develop an excellent working relationship with the Ford network, where required.
Ensure all health and safety procedures are followed in accordance with company policies and procedures.


Education
Preferably Bachelor  education.


Experience
Two years experience in customer care, experience within a CRC environment advantageous.
Some familiarity and understanding of databases is desirable.
Understanding of or previous experience in the automotive industry advantageous.


Skills
Excellent knowledge of Microsoft products such as Word, Excel, Outlook and PowerPoint

Strong knowledge in Java or C++ or Python
Excellent communication skills, written and verbal
Proven ability to learn new skills quickly
Advanced organizational and time management skills.
Good mathematical skills.


Other
Languages – Mandarin fluent, English advantageous.
Availability of 9am to 6pm Monday to Friday 5 days per week (to work a maximum of 40 hours per week).
公司地址： 上海市浦东新区世纪大道211号30楼